Planning your visit
think about your preferences and needs
Just like the patients we serve, no two clinicians are exactly alike. The WFP clinical staff is composed of top-notch providers who vary by licensure, background, experience, specialty, and approach. If you are looking for specific treatment approaches or specialized services, be sure to mention this to our referral coordinator when scheduling an intake appointment so that we can make sure to match you with a provider accordingly.
If you’re not exactly sure what you’re seeking, our referral coordinator can help guide you along the path to finding the right provider. You can review our providers’ bio pages here on our website! If you intend to use your insurance, it is also helpful to have your insurance card or member ID on hand at the time of scheduling so that our office can verify your benefits and ensure that we have providers who are in-network with your plan.
review your billing estimate
We strive to provide accurate, comprehensive billing estimates for all services rendered in our office. However, we always recommend that patients or parents who plan to use insurance (either in-network or out-of-network) contact their insurance carrier prior to services in order to verify coverage and limitations.
complete the forms
Regardless of which provider you’re seeing or what type of services you’re seeking, you’ll be required to complete a series of forms for our office.
All forms must be completed prior to the scheduled intake appointment. For more information on which forms to complete, please contact the appropriate Referral Coordinator:
- For testing, academic, and speech language pathology services contact (804) 673-0100 x 256 or firstname.lastname@example.org.
- For therapy, medication management, and other services contact (804) 673-0100 x 259 or email@example.com.
Forms are available on our Forms page, and our Referral Coordinator can email links to your inbox directly. If you prefer a PDF copy of the forms to print and complete by hand, please notify our administrative staff so we can accommodate your request.
attend the intake appointment
For most services in our office, if you’re seeking care for your child or adolescent, you’ll be asked to attend a parent-only intake appointment prior to bringing your child or adolescent into the office to meet with the provider. However, services such as medication management, executive functioning coaching, and academic tutoring do not require the parent-only intake appointment, and minor-aged patients are able to attend the intake session. The parent-only intake appointment is a chance for parents to discuss their child’s developmental history and background information, as well as address specific questions or concerns.
Please note that, at this time, there is a waitlist for many of the services we offer here at WFP. With the demand for mental health services at an all-time high amid the COVID-19 pandemic, many of our providers are booked out for several months. Managing these waitlists is a fluid and complex process, and estimates of wait times are not exact. Our referral coordinator and our providers do their best to get patients scheduled as quickly as possible and to check-in frequently with those who are actively waiting for services. Thank you for your patience as we work diligently to serve our community in both traditional and innovative ways.