Billing
You can pay your invoice by calling 804-673-0100 x 201 or by emailing rlovelace@wfpofva.com to speak with our billing specialist, Rachel Lovelace. For any existing patients experiencing hardship, you may also contact Rachel with any questions regarding our Financial Assistance Program.
Please note that, effective immediately, we will no longer be able to provide super bills for out-of-network and direct-pay testing services. We apologize for the inconvenience, and anyone with questions can contact our billing specialist.
Please note that, effective March 1, 2026, a 3.1% surcharge will be assessed for all credit card payment transactions. No such fees will apply to debit card, HSA, FSA, cash, or check payments in accordance with the law.
no surprises act
Please review these documents to be sure of your billing rights and protections under the law.
CareCredit
We are pleased to accept the CareCredit healthcare credit card. CareCredit lets you say “yes” to recommended medical treatment and pay for it in convenient monthly payments that fit your budget.
CareCredit is the healthcare credit card designed exclusively for healthcare services with special financing options.
Cancellation policy
Please note that WFP requires 48 hours advanced notice for the cancellation of scheduled appointments (72 hours notice for the cancellation of scheduled testing sessions). If you’d like to learn more, please review this Notice.
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